• Thank you for choosing Integrated Aircraft Store as your trusted provider of helicopter parts, outboard motors, and jet skis. We are committed to your satisfaction and want to ensure a smooth shopping experience. Please read our refund and return policy outlined below.

• To be eligible for a refund or return, the product must be in its original condition, unused, and with all original packaging and tags intact.
• Certain products, such as customized or personalized items, may not be eligible for refunds or returns. Please check the product description or contact our customer support for more information.
• Refunds and returns are subject to verification and approval by our customer support team.

• If you need to return a product or seek a refund, please contact our customer support within 90 of days from the date of delivery.
• Our customer support team will guide you through the return process, including providing you with a return authorization number (RMA) if applicable.
• You will be responsible for the shipping costs associated with returning the product, unless the return is due to our error or a defective product.
• We recommend using a trackable shipping method and insuring the package to ensure the safe return of the product.
• Once we receive the returned product and verify its condition, we will process your refund immediately. The refund will be issued in the original payment method used for the purchase, unless otherwise agreed upon.

• Depending on the circumstances, we may offer one of the following refund options:
• a) Full refund: The entire purchase amount, including shipping charges, will be refunded.
• b) Partial refund: A portion of the purchase amount will be refunded, excluding shipping charges or restocking fees, if applicable.
• c) Store credit: Instead of a refund, you may choose to receive store credit for future purchases.

• If you receive a damaged or defective product, please contact our customer support immediately.
• We may require photographic evidence or other documentation to assess the damage or defect.
• We will provide instructions for returning the product, and upon verification, we will either issue a replacement or refund, based on your preference.

• At this time, we do not offer direct exchanges. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item.

• The following items are generally non-returnable unless they are damaged or defective:
• Consumable items such as fuel filters, spark plugs, and oil
• Electrical components
• Special order items

• We reserve the right to modify or update this refund and return policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

• If you have any questions or concerns regarding our refund and return policy, please contact our customer support. We are here to assist you and ensure your satisfaction as you explore the world of helicopter parts, outboard motors, and jet skis.

Contact us : info@integratedaircraftsales.com